Cancellation Policy

Cancellation Policy

Once the order is placed through our website, the dispatch process starts and our logistic team constantly works towards reducing the delivery period for your comfort and convenience. The details of which are provided to you at the time of placing your order.

Cancellation policy:

However, if you wish to cancel your order, YOU CAN DO SO BY GETTING IN TOUCH WITH US DIRECTLY WITHIN A PERIOD OF 24 HOURS OF PLACING YOUR ORDER.

Our cancellation policy has the following exceptions:

The order CANNOT BE CANCELLED, IF IT HAS BEEN DISPATCHED FROM THE STORE/WAREHOUSE.

NO CANCELLATIONS ARE ENTERTAINED for those products that Purnima Collections’ marketing team has obtained on special occasions like Pongal, Diwali, Valentine’s Day etc. These are limited occasion offers and therefore cancellations are not possible.

NO CANCELLATION is provided on items under discounted prices.